Our Capabilities
Expect the Exceptional
Our capabilities deliver a life-altering value to your success… and to the success of the company you represent.
Our data-driven assessment tools and process demonstrate why and how behavioral skills play a key role in career, leadership, and team performance.
These assessment tools predict the likelihood of a person’s career success with an 85% probability of success, an unprecedented advantage in hiring, promoting and developing the right talent for the right role(s).
This foresight improves how you select your best career path and how organizations select, engage, develop, and advance talent… leading to measurable, exponential gains in strategic results.
How?
By providing the only talent assessment and development process that:
Accurately predicts how well any individual will experience success and fulfillment in a specific career, leadership and team role.
Provides the MRI-like, empirical data and insight necessary to engage talent to your best strategic advantage
Selects, supports and advances talent guided by precise, MRI- insight into the behavioral strengths that optimize performance in a specific career, leadership and/or team role
Develops talent with surgical precision based on unbiased, empirical knowledge of the behavioral skills that are limiting an employee’s performance in a specific job, leadership and/or team role
Future proofs your organization and your people by recognizing and developing the agility, innovation, collaboration, communication, problem solving and motivation necessary to be ahead of your future.
Transforms talent into your best strategic advantage to excel in the marketplace.
By providing irrefutable proof that these capabilities can be demonstrated with your talent and your organization now. We welcome your inquiry.
“Expect the Exceptional” reflects our ability to help you and your organization achieve extraordinary results by empirically quantifying the way in which behavioral skills determine career performance... thereby enhancing how you select and develop talent. The result: a highly engaged workforce that consistently delivers exceptional results.
Industry-Specific Insight: Our expertise in talent selection and development is grounded in first-hand knowledge of the industries and marketplaces in which your organization competes.
How is that possible? Our 45-year track record of providing award-winning expertise in strategic planning, marketing, sales, training, operations, finance, and organizational effectiveness enhances our ability to engage your people effectively.
Client recognition in the form of numerous international, national, and regional awards simply reinforces the value we deliver to our clients.
“Barry and his team are extremely resourceful, they're agile, they're extremely quick studies. They understand us; they understand our challenges, they understand how we're trying to link strategy and grow businesses and respond to competition in ways that I found few other providers really assist us. It's a rare insight when you combine that with the resources of the Pettit team in terms of talent selection, adult education, technology, finding effective ways to communicate concepts, and helping us minimize change management. It's exceptional.”
David Pavey,
CFO and SVP Finance and Corporate Services, Morrison Hershfield Engineering Ltd.
“The Pettit team is assisting us in our corporate-wide self-improvement project, which we call “Empower,” working with our executive team, sales personnel, marketing group, administrative teams, and service group; our goals are to educate and prepare ourselves so that, together, we can meet the changing needs of our customers in today's environment. One of the things that Pettit identified for us as a tool that we could use very effectively would be to share best practices, and it is critical for our success.”
Don Snowdon,
VP Marketing, Konica Minolta Business Solutions USA
Our Customers
Results Based on Corporate Priorities
35%
x2
18%
#1
Increase in color MFP Sales for Minolta USA
Increase in Oracle Canada Sales
Increase in IBM customer/prospect confidence
World wide ranking by Canadian AS/400 Sales Division
10X increase in share value
30% reduction in implementation time across 1500 medical clinics
International recognition for excellent in corporate communications
Urban design awards for specialized retail theme design
Productivity increase of 35% to 50%
Recognition for best management training by US dealer advisory board
Elimination of bias in hiring
Data-driven accuracy vs. insight alone in talent selection
Discover our full story by navigating through this menu.
Create & Sustain a High-Performance Culture
We engage leaders and business unit personnel across the enterprise to translate strategic priorities into highly effective action plans. Our work for Konica-Minolta Business Solutions (USA) reflects our ability to design and implement an initiative of this scale across the entire US sales, marketing, operations, service, and distribution network for this office equipment manufacturer. At the center of this methodology is an intimate understanding of the management, leadership, and team capabilities required to execute this plan successfully, along with the processes and leadership necessary to engage this enterprise team effectively.
Live Collaboration: Enterprise Buy-In
Goals and high-payoff daily activities defined collaboratively; leading to 50% increase in sales growth of color copiers beyond quota.
Integrated Thinking - Within Functional Areas
Engage the enterprise
Develop action plan
Marketing
Sales
Finance
Administration
Service
Operations
350 management personnel engaged from every division, business unit and line of business across the US.
Integrated Thinking across Line of Business
Lines of Business
Color
Monochrome
National Accounts
From Market Research to Strategic Planning
“The Pettit Group has allowed us with an objective viewpoint, which has allowed us to make the necessary changes necessary for us to move forward in this company.,”
Bud Murphy
CEO, Minolta Corp USA
Our strategic planning is grounded in sound market research. We engage our client’s customers and their target markets in the kind of insightful research needed to create highly successful marketing and sales programs, a few of which are featured here.
Our Mix of Research and Strategic Planning has Led to International Industry Recognition: Winner of two international marketing awards, the Mercur awards, on behalf of IBM for professional communication, leading to significant gains in international market share and sales.
Sector Experience: IT-Brand Repositioning
Advanced Series Global Launch
Repositioned the brand
Canadian geography #1 in growth by market share and sales
7 languages
Cultural change
Rebranding based on customer research with 1,000 IBM customers through focus groups, personal interviews, surveys, and online dialogue engagement to capture customer needs, preferences, and experiences.
Sector Experience: IT - Capturing Market Share
Oracle doubles Canadian sales year-to-year
$1 million investment yields $45 million return
Integrated Program including:
Telemarketing
Direct response
Events
Advertising
Capture and Share Best Practices: Replicate the Wisdom, Experience and Foresight
of your Best People
Capturing best practices from your best people shares the expertise of your best talent in a manner that elevates performance across the enterprise. Now imagine doing this for 1,000 dealers across the U.S.A. for one of the most successful office equipment manufacturers in the world. In the process we played a key role in helping KMBS realize a 50% increase in the sale of colour copiers and won the recognition and endorsement of the KMBS dealer advisory committee for delivering exceptional business management training.
The Pettit team is assisting us in our corporate-wide self-improvement project, which we call “Empower,” working with our executive team, sales personnel, marketing group, administrative teams, and service group; our goals are to educate and prepare ourselves…so that together we can meet the changing needs of our customers in today's environment. One of the things that Pettit identified for us as a tool that we could use very effectively would be to share best practices, and it is critical for our success.
Don Snowdon
VP Marketing, Konica Minolta Business Solutions USA
Capturing and Sharing of Best Practices
Specific to Client’s business practices that:
Reflect how customers best deploy, manage, lead and innovate with Ceridian solutions.
Differentiate, add value and create a net new profit centre.
Capture intellectual capital and market intelligence previously untapped.
The cascading menu allows the entire information architecture of Best Practices’ categories and topics to be present in a single informative way.
Voted by the Minolta (USA) Dealer Advisory Council as Minolta’s top management training initiative.
Capturing and Sharing of Best Practices
Market Intelligence
Professional development resource/profit centre
Value-added differentiator
Continuous improvement for software development
Technical and business process training developed out of the Minolta Best Practices portal.
Learning and Development: High Efficacy Design, Development and Engagement Leads to Transformative Results
Developing talent requires the kind of high-efficacy learning that engages viewers in experiential, interactive learning scenarios that leverage context, meaning, and relevance in the full range of cognitive activities articulated in Bloom’s Taxonomy of Cognition.
We create evidence-based learning and coaching experiences for corporations across several industry sectors, consistently achieving exceptional results in user retention, comprehension, adoption, and application. Our blended learning capabilities present exceptional opportunities to transform learning into practical performance improvement.
Human Performance Portal
Identify Client’s Internal and External Learning Requirements
In support of the company’s strategic direction for:
Employees
Partners
Customers
Creating Interactive Learning Online
High-Efficacy learning is made possible by engaging the right cognitive learning modalities.
Enhance Customer Experience in the Midst of Change
Interactive online and blended learning methodologies enrich understanding, application and behavioral change
Scale-up the client’s capacity to train, equip and coach customers and employees
Advanced professional development tools
Success Factors
Implementation
Accountability via design/build/service approach
Technology and end user support
Pilot
Use our assessment tools to create a vibrant, agile and innovative workplace.
Marketing
We took on the task of helping IBM build its midrange marketing plan by doing market research with 1,000 of its clients…culminating in a transformative set of strategic and tactical recommendations that took shape in the form of changing the way IBM addressed its client needs across 7 internal divisions of the enterprise, rebranding its core offerings and developing new go-to-market strategies that culminated in several gains in market share, customer confidence, customer satisfaction, and of course sales.
Sector Experience: IT-Brand Repositioning
Advanced Series Global Launch
Repositioned the brand
Canadian geography #1 in growth by market share and sales
7 languages
Cultural change
Rebranding based on customer research with 1,000 IBM customers through focus groups, personal interviews, surveys, and online dialogue engagement to capture customer needs, preferences, and experiences.
Sector Experience: IT -Customer Centric Engagement
IBM: 1000 customer interviews
Influenced strategic and tactical marketing and sales plans
Integrated Advertising, PR and Event Campaign
IBM moves to #1 spot in AS/400 sales
Sector Experience: IT - Capturing Market Share
Oracle doubles Canadian sales year-to-year
$1 million investment yields $45 million return
Integrated Program including:
Telemarketing
Direct response
Events
Advertising
Sector Experience: Our familiarity with every vertical sector gives us a head start on working with talent in your organization
Our industry sector experience spans every major sector, giving us a genuine understanding and respect for the nuances of working in each sector. The insights thus gained benefit our approach to talent selection and development.
Sector Experience: Manufacturing
Sector Experience: ERP Implementation
Sector Experience: Health Care and Pharmaceuticals
EMR Implementation support across Canada
9000 Doctors Online
CME
Creating a value-added pipeline for client engagement
User Adoption/Change Management
30% reduction in time required to achieve user adoption.
Reducing implementation time by 30% for the adoption of electronic medical record software in 1500 medical clinics across Canada played an instrumental role in transforming medical practices that has previously relied on paper records to chart patient health. Extensive usability analysis and end-customer consultation was key to the success of this project.
Sector Experience: Professional Services
Launched CICA online learning portal and courses to 25,000
150,000 course units completed
PD portal launched through IFAC in 20+ countries
Sector Experience: Retail
Creating destination themed specialty real estate projects in response to consumer demand
Special Event Coverage
The International Monetary Fund/World Bank
The IMF/World Bank Conference engaged Pettit Inc. to provide live event video coverage of its multi-day proceedings when this event was held in Toronto for distribution to 350 of the global press, a live in-house audience of 10,000 delegates and participants. The IMF and World Bank meet each autumn in what is officially known as the Annual Meetings of the International Monetary Fund and the World Bank. Every third year this meeting is held in a host country outside of Washington, DC.
The planning and execution of this live event coverage, successfully delivered by Pettit Inc. during the Toronto IMF/World Bank event is indicative of the professionalism and media excellence provided by Pettit Inc. – now embedded in the culture and scope of service available through the Talent Garden.
Care and Commitment in the Not-for-Profit Sector
Pettit Inc. has supported life-changing causes in the not-for-profit sector since the launch of the company in 1979. In particular, initiatives that address at-risk youth communities, medical research, and Christian ministry projects remain a vital element of our corporate values and mission.
Supporting the Sanfilippo Foundation over a 20-year period led to innovative approaches to the way medical research is conducted in Canada. Our ongoing work with at-risk youth in several Canadian cities through Camp Widjiiitwin changes lives. We support specialized camp programs through financial and volunteer contributions that help young people develop the emotional, social, mental, physical, and spiritual skills necessary to thrive. Further afield, we have spent time on the ground in Haiti, providing media services to Freedom Global Outreach, a Christian ministry that rescues and cares for the welfare of orphaned and abandoned children.
Enterprise Scale Special Events
Enterprise projects that demand thorough planning and execution are inherently part of the Pettit ethos. Pettit Inc. provided documentary coverage of the Calgary Olympics for the purpose of creating an event marketing training program that was used subsequently by several universities.